Terms of Service
Please read these terms carefully before using our services. They govern your use of SKILLORA IT EDTECH PRIVATE LIMITED's platform.
Important Legal Notice
These Terms of Service ("Terms") constitute a legally binding agreement between you and SKILLORA IT EDTECH PRIVATE LIMITED ("we," "us," or "our") regarding your use of our website, courses, and services.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.
Acceptance of Terms
- By accessing and using SKILLORA IT EDTECH PRIVATE LIMITED's website and services, you accept and agree to be bound by these Terms of Service.
- If you do not agree to these terms, please do not use our services.
- We reserve the right to modify these terms at any time, with changes effective immediately upon posting.
- Your continued use of our services after changes constitutes acceptance of the updated terms.
Service Description
- SKILLORA IT EDTECH PRIVATE LIMITED provides online educational courses, training programs, and career development services.
- Our services include live interactive sessions, recorded content, study materials, and job assistance.
- We offer various courses in technology, programming, and professional development.
- Services are provided on an 'as-is' basis and may be subject to availability and technical limitations.
User Accounts and Registration
- You must create an account to access our courses and services.
- You are responsible for maintaining the confidentiality of your account credentials.
- You must provide accurate and complete information during registration.
- You are responsible for all activities that occur under your account.
- You must notify us immediately of any unauthorized use of your account.
Payment and Refunds
- Course fees are payable in advance and are non-refundable except as specified in our refund policy.
- We offer a 30-day money-back guarantee for all courses.
- Payment methods include credit cards, debit cards, and online payment gateways.
- All fees are in Indian Rupees (INR) unless otherwise specified.
- We reserve the right to change course fees with 30 days' notice.
Intellectual Property
- All course content, materials, and intellectual property belong to SKILLORA IT EDTECH PRIVATE LIMITED or our licensors.
- You may not copy, distribute, or reproduce any course materials without permission.
- You retain ownership of your original work submitted during courses.
- We may use anonymized student work for educational and promotional purposes.
- Trademarks and logos used on our platform are our property or our partners' property.
User Conduct
- You must use our services for lawful purposes only.
- You may not harass, abuse, or harm other users or instructors.
- You may not attempt to gain unauthorized access to our systems or other users' accounts.
- You may not use our services to distribute malware, spam, or harmful content.
- You must respect intellectual property rights and not infringe on others' copyrights.
Prohibited Activities
The following activities are strictly prohibited and may result in account termination.
Refund Policy
Our commitment to your satisfaction with our educational services.
First 30 days
No questions asked, full refund processed within 7-10 business days
After 30 days
Course access continues for lifetime as per our policy
Technical issues
If we cannot resolve technical issues affecting your learning
Disclaimers and Limitations
Important limitations on our liability and service guarantees.
Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or technical issues.
Job Placement
While we provide job assistance and career support, we do not guarantee employment. Job placement depends on various factors including market conditions, individual performance, and employer requirements.
Limitation of Liability
Our liability is limited to the amount you paid for the specific course. We are not liable for indirect, incidental, or consequential damages arising from your use of our services.
Account Termination
Circumstances under which your account may be terminated.
We may terminate your account if:
- You violate these Terms of Service
- You engage in fraudulent or illegal activities
- You harass or abuse other users or staff
- You attempt to gain unauthorized access to our systems
Upon termination:
- Your access to our services will be immediately revoked
- You may lose access to course materials and progress
- No refunds will be provided for violations of terms
Governing Law and Disputes
Legal framework for resolving disputes and governing these terms.
These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
We encourage you to contact us first to resolve any disputes amicably before pursuing legal action. Most issues can be resolved through direct communication.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Address: Skillora, Level 6, N Height, Plat No 38, opposite: TechMahindra SEZ campus, Hi-Tech city, Hyderabad, 500081